Defects
Please check the goods on receipt. All defects must be reported in writing to Bergkäserei Marbach AG within three days of receipt of the goods. In the event of loss, damage or breakage, an inventory must be made immediately by the responsible transport company (free of charge). If the customer fails to do so, no replacement delivery can be granted.

Returns
Bergkäserei Marbach AG vouches for the excellent quality of its products. Should the customer nevertheless be dissatisfied, the item in question must be returned with a written description of the complaint. A replacement delivery or refund of payment is only possible after consultation with the management of Bergkäserei Marbach AG.

 

Address:
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Bergkäserei Marbach AG
Dorfstrasse 16
CH-6196 Marbach LU

Phone +41 34 493 31 44
Fax +41 34 493 47 44
info@kaeserei-marbach.ch